Shipping policy

Where we ship 

We currently ship within the continental United States. 

At this time, we do not ship to Alaska, Hawaii, U.S. territories including Puerto Rico and Guam, APO/FPO/DPO military addresses, P.O. boxes, or international destinations. 

Shipping eligibility will be confirmed at checkout based on the delivery address provided. 

Shipping costs 

Shipping costs are calculated at checkout based on the delivery address, order contents, and available shipping method. You will see the final shipping cost before completing your purchase.  

When your order ships 

Orders are processed and shipped on business days.  

Any delivery timeframe provided is an estimate and is not guaranteed. Carrier delays or other circumstances outside our control may affect delivery timing. 

We will send your order together whenever possible. If an order must be split into multiple shipments, you will receive tracking information for each shipment. 

Tracking your order 

When your order ships, we will send a shipping confirmation email with tracking information when available. 

Cancelling or changing an order 

We do not allow order cancellations once an order has been placed. We are also unable to change the shipping address or items on an order after it has been submitted. Please review your shipping information and order details carefully before completing your purchase. 

Damaged, wrong or missing items 

If your order arrives damaged, please contact us within 30 days of delivery. Include your order number and a photo clearly showing the damaged item. Once the claim is reviewed, we will issue a refund for the damaged item(s). 

Please do not return a damaged item unless our Customer Service team asks you to do so. 

If you receive the wrong item, an item is missing from your order, or your package does not arrive, please contact us with your order number so our Customer Service team can review the issue and assist you.