Accessibility Statement

Horizon Group USA is committed to providing an accessible and user-friendly online shopping experience for all customers, including individuals with disabilities.

We are continually working to improve the accessibility and usability of our website and to provide access to our products, services and information to the broadest possible audience. As part of these efforts, we consider recognized accessibility practices and guidance in the development and maintenance of our website.

Need Assistance or Have Feedback?

If you experience difficulty accessing any part of our website, have an accessibility-related question or would like assistance completing a purchase or accessing information available on the website, please contact us at CUSTOMER.SERVICE@hgusa.com.

When contacting us, please describe the specific page, feature or issue you encountered and, if possible, the assistive technology or browser you were using. This information can help us understand and address the issue.

We will make reasonable efforts to provide the information, product information or service you are seeking through an accessible alternative method where appropriate.

We welcome feedback regarding the accessibility of our website and will consider it as part of our ongoing efforts to improve the customer experience.

Third-Party Content

Our website may include content, features or services provided by third parties. While we encourage our third-party providers to support accessibility, Horizon Group USA may not control the accessibility of content or functionality provided directly by those third parties.

Last updated: November 2026